Terms & Conditions and Privacy Policy

About This Policy

This Privacy Policy and these Terms apply to Ray O Electric ("we," "us," or "our") and our website. We are a licensed electrical contractor (License EC13014778) serving Palm Beach County and Broward County, Florida. We respect your privacy and are committed to protecting any personal information you share with us.

Information We Collect

We only collect personal information that is necessary to provide our services and respond to your requests — such as your name, phone number, email address, service address, and details about the electrical work you need. We collect this information fairly and lawfully, with your knowledge and consent.

How We Use Your Information

We use your information to respond to inquiries, schedule and perform electrical services, send appointment reminders and confirmations, provide quotes, and follow up about your project. We retain personal information only as long as necessary to provide our services or as required by law.

SMS / Text Messaging Terms

By providing your phone number and opting in, you consent to receive SMS text messages from Ray O Electric related to appointment reminders, appointment confirmations, service updates, quotes, and customer care.

• Message frequency varies based on your interaction with us.
• Message and data rates may apply for messages sent to you from us and to us from you.
• You can opt out at any time by replying STOP to any message. After you reply STOP, we will send a confirmation and will not send further messages unless you opt back in.
• For help, reply HELP or contact us at (561) 884-9774 or rayoelectric.co@gmail.com.
• Carriers are not liable for delayed or undelivered messages.

Mobile Information & Data Sharing

No mobile information (including phone numbers and SMS opt-in consent) will be shared with or sold to third parties or affiliates for marketing or promotional purposes. We do not share any personally identifying information publicly or with third parties, except as needed to deliver a service you requested (for example, our scheduling or messaging providers acting on our behalf) or when required to do so by law.

Data Protection

We protect the information we collect within commercially acceptable means to prevent loss, theft, and unauthorized access, disclosure, copying, use, or modification.

External Links

Our website may link to external sites that are not operated by us. We have no control over and accept no responsibility for the content or privacy practices of those third-party sites.

Your Rights

You may decline to provide personal information to us, with the understanding that this may prevent us from providing some or all of the services you requested. You may opt out of text messages at any time as described above.

Acceptance of These Terms

By using our website or providing your information, you consent to this Privacy Policy and these Terms. Your continued use of our website is regarded as acceptance of these practices. If you have any questions about how we handle personal information, please contact us.

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